Payment Policy

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Scheduling Deposit
A non-refundable deposit equal to 25% of the total project cost is required to schedule any landscaping service. This deposit secures your place on our calendar and covers planning, administrative time, and scheduling costs.

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Final Payment
The remaining 75% balance is due upon completion of the agreed-upon work, unless otherwise stated in writing. Final payment must be made before the project is considered fully closed.

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Non-Refundable Deposit
All scheduling deposits are non-refundable, including but not limited to cancellations, postponements, or failure to be present at the scheduled service time. By submitting a deposit, the customer acknowledges and agrees to these terms.

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Cancellations & Rescheduling
Customers may request to reschedule their service with reasonable notice, subject to availability. The original deposit will be applied to the rescheduled date but will not be refunded.

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Work Satisfaction
If there are concerns regarding the completed work, customers must notify us within 48 hours of project completion so we may address the issue. Refunds are not provided for completed services, but we will make reasonable efforts to resolve legitimate workmanship concerns.

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Acceptance of Terms
Payment of the scheduling deposit constitutes acceptance of this payment and refund policy.